In this episode, Sam Halford, Head of Claims at Flock Insurance, discusses his personal experiences and the journey of Flock Insurance. Flock specialises in commercial fleet insurance, with a niche in courier services. Sam shares his background in the insurance industry, including his time at Sabre Insurance and Arch Reinsurance. He highlights the differences between working in reinsurance and other markets, as well as the importance of a commercial approach in claims handling.

In this conversation, Sam and Phill discuss the importance of job mobility and personal growth. They share their perspectives on spotting good opportunities and emphasise the need to have clear goals. Sam talks about the challenges of building teams, the qualities he looks for in team members and the value of networking, before sharing the best advice he has received.