Sam Ridgewell discusses her background in the insurance industry and her transition to starting her own business, Empower Development. She shares insights into the challenges and successes she experienced along the way, including the importance of transparency and building a strong network. Sam also highlights the power of LinkedIn in growing her business and connecting with professionals in her industry.

Sam and Phill discuss the importance of performance, image, and exposure in career advancement. She emphasises the power of exposure, building familiarity on platforms like LinkedIn and shares her experience using TikTok to promote insurance and attract young talent.

The conversation highlights the talent shortage in the insurance industry and the need for structured training and peer review systems.

Finally, Sam explains the various career paths in insurance and shares her proudest moment in the industry.